Feedback & Bug Reports

We value your input! Whether you have feedback about your experience, suggestions for improvements, or you've encountered a bug, we'd love to hear from you. Our team at Snatch Social Pty Ltd reviews all submissions and uses them to make the app better for everyone.

Submit Feedback or Report a Bug

Fill out the form below to share your feedback or report an issue. We review all submissions and will follow up if we need more information.

Type Select a type...Bug ReportGeneral FeedbackFeature RequestUI/UX SuggestionPerformance IssueOther

Full Name

Email Address

Subject

Device & App Information (optional)

Helpful for bug reports - include device model, OS version, and app version if known.

Details

For bug reports: Please describe what happened, what you expected to happen, and steps to reproduce the issue. For feedback: Share your thoughts, suggestions, or experiences.

Screenshots or Attachments (optional)

If you have screenshots, you can upload them to a service like imgur and share the link here.

Submit Feedback

What Happens Next

• ● You'll receive an email confirmation that we've received your submission within 24 hours.
• ● Our team reviews all feedback and bug reports regularly. We prioritize critical bugs and security issues.
• ● For bug reports, we may follow up with additional questions to help us reproduce and fix the issue.
• ● While we can't respond to every submission individually, we read and consider all feedback when planning improvements.

Alternative Contact

You can also reach out to us directly at support@snatchsocial.com.au. Please include "Feedback" or "Bug Report" in the subject line.

Thank you for helping us improve Snatch Social! Your feedback makes a real difference.