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Suspension Appeal

If your account has been suspended and you believe this was done in error, you can submit an appeal using the form below. Our team at Snatch Social Pty Ltd will review your appeal and get back to you within 5-7 business days.

Note: Please provide as much detail as possible in your appeal. This will help us review your case more efficiently.

Submit Your Appeal

Fill out the form below with your account information and the details of your appeal. All appeals are reviewed by our moderation team.

This helps us locate your account quickly.

Date of Suspension (if known)
ddmmyyyy

Please provide a detailed explanation of why you believe your account should be reinstated. Include any relevant context, evidence, or information that supports your appeal.

What Happens Next

  • ● You'll receive an email confirmation that we've received your appeal within 24 hours.
  • ● Our moderation team will review your appeal and investigate your account within 5-7 business days.
  • ● We'll notify you via email with the outcome of your appeal and any next steps.
  • ● If your appeal is successful, your account will be reinstated and you'll be able to access it again.

Alternative Contact

You can also submit an appeal by emailing us directly at support@getsnatchapp.com. Please include "Suspension Appeal" in the subject line.

For more information about our community guidelines, see our Terms and Conditions.